Explorer
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Context Map
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Workflow
Overview
Intake
Eligibility
Case Management
Workflow
Data Exchange
Scheduling
Workflow
Complete
In progress
Planned
⚡ Event
⇄ API call
Implemented
Planned
Data Exchange
External service
facade — FDSH, IEVS,
SAVE, SSA
ExternalService,
ExternalServiceCall
Data Exchange → Workflow
⚡ call.submitted
⚡ call.failed
⚡ call.timed_out
Eligibility
Program eligibility
determination
Determination, Decision
Eligibility → Workflow
⚡ eligibility.application.expedited
Intake
Application submission
& intake processing
Application,
ApplicationMember,
Income…
Intake → Workflow
⚡ determination.approval_needed
⚡ determination.rejected
⚡ application.closed
⚡ application.submitted
⚡ application.withdrawn
Workflow
Task lifecycle, queues & SLA
tracking
Task · Queue · VerificationTask
· SLAType