Explorer/Context Map/Intake
Intake Complete In progress Planned ⚡ Event ⇄ API call Implemented Planned Client Management Persistent client identity & history Person, Client, Relationship Intake → Client Management ⚡ application.submitted Client Management → Intake ⚡ person.match_resolved Data Exchange External service facade — FDSH, IEVS, SAVE, SSA ExternalService, ExternalServiceCall Intake → Data Exchange ⇄ FDSH services (fdsh_ssa, fdsh_vlp, fdsh_fti, fdsh_medicare, fdsh_vci) ⇄ IEVS sources (ssa_ievs, irs_ievs, swica, uib) Data Exchange → Intake ⚡ call.completed Eligibility Program eligibility determination Determination, Decision Intake → Eligibility ⚡ application.review_completed ⚡ application.submitted ⚡ application.withdrawn Eligibility → Intake ⚡ eligibility.application.expedited ⚡ eligibility.application.decision_completed ⚡ eligibility.application.determination_completed Document Management Files, uploads & verification Document, Upload, DocumentRequest Document Management → Intake ⚡ version.uploaded Workflow Task lifecycle, queues & SLA tracking Task, Queue, VerificationTask… Intake → Workflow ⚡ determination.approval_needed ⚡ determination.rejected ⚡ application.closed ⚡ application.submitted ⚡ application.withdrawn Case Management Cases, workers & staff assignments Case, CaseWorker, Assignment… Intake → Case Management ⚡ application.closed Scheduling Appointments & interviews Appointment, Schedule Scheduling → Intake ⚡ appointment.scheduled Intake Application submission & intake processing Application · ApplicationMember · Income · Expense · Resource · Verification