Safety Net Blueprint
The Problem
The Solution
Make It Yours
Day One
Path to Production
1 / 5
THE PROBLEM
The Platform
Is the Problem.
A patchwork of vendor systems — none designed to work with the others.
Change is expensive. Nobody owns compliance.
Systems from different vendors overlap — no shared standard
▲
Vendor updates require changes to every connected app
⚠
Compliance that spans systems has no owner — gaps can go undetected
LEGACY PLATFORM
Vendor 1
System
Benefits · Eligibility
Cases
Vendor 2
System
Workflow
Custom
App
Notifications · Scheduling
State
Portal
Caseworker
App
Mobile App
Federal
Reporting
↑ vendor update
↑ vendor update
▲ updates required
▲ updates required
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲ fix required
⚠ compliance gap introduced
2 / 5
THE BLUEPRINT
The Blueprint
Is the Answer.
Built to solve the problems every state platform faces.
Organized. Vendor-independent. Compliance built in.
A complete platform, not a collection of pieces
Compliance is built in, not bolted on — it's never an afterthought
Buy from a vendor, build it in-house, or use AI — your choice.
Swap vendors at any time. You own the contracts.
BLUEPRINT PLATFORM
Eligibility
MAGI · non-MAGI · SNAP income rules
IBM Curam
Salesforce
IBM Curam
Salesforce
Case Management
federally mandated case records · retention
Microsoft Dynamics
Custom-built
Microsoft Dynamics
Custom-built
Intake
SNAP · Medicaid · TANF · program screening
State portal
Custom form
State portal
Custom form
Workflow
SLA tracking · federal deadline enforcement
Rules engine
AI-assisted
Rules engine
AI-assisted
Document Management
HIPAA · state retention schedules
OnBase
Box / S3
OnBase
Box / S3
Client Management
HIPAA · PII · identity proofing
Custom CRM
Salesforce
Custom CRM
Salesforce
Scheduling
SNAP interview requirements · 7 CFR § 273.2(e)
In-house
Calendly API
In-house
Calendly API
Communications
adverse action notices · 10-day advance notice rule
Twilio
Notify.gov
Twilio
Notify.gov
Benefits & Payments
SNAP · Medicaid · SSI benefit issuance
EBT system
Disbursement vendor
EBT system
Disbursement vendor
Data Exchange
FDSH · IEVS · SAVE · SSA verification
State API
MuleSoft
State API
MuleSoft
3 / 5
CUSTOMIZATION
Built for
Every State.
The Blueprint ships with a shared baseline every state builds on.
State rules layer on top. Baseline updates reach everyone.
States add their own eligibility rules, program names, work requirements
Base updates reach every state automatically
California rules
Texas rules
↓ Blueprint update
Blueprint Baseline
shared by every state
Program name
SNAP
Program name
CalFresh — California's name for SNAP ✦ CA
Asset test
Standard federal limits ($2,750 / $4,500 elderly)
Asset test
No asset test — broad-based categorical eligibility ✦ CA
Income reporting
Report changes within 10 days
Income reporting
Semi-annual reporting — fewer touchpoints for clients ✦ TX
H.R.1 work requirements
Planned — not yet in baseline
H.R.1 work requirements
Added to baseline — reaches all states automatically
Languages supported
English
Languages supported
English, Spanish, Chinese, Vietnamese, and 6 more ✦ CA
4 / 5
GET STARTED
A Working Platform
on Day One.
The Blueprint ships with a working sandbox — a fully functional platform
you can explore, demo, and build against. No vendor needed to start.
Working code automatically created from just the contracts
Start building apps before any implementation decision is made
Validate the design with realistic data from day one
Blueprint
Sandbox
running
contracts
5
4
3
2
1
generating platform...
State
Portal
Caseworker
App
Mobile App
Submit application
Claim task
Upload documents
Application
Applicant
Maria Garcia
Programs
SNAP · Medicaid
Documents
income_proof.pdf ✓
Status
Submitted
Under Review
5 / 5
PATH TO PRODUCTION
Give Your Legacy Platform
A Modern Refresh.
Incremental. Low risk. No big bang required.
Your existing systems keep running unchanged
Wrapped by the Blueprint — adapters connect your vendors to the standard
New apps are built on the standard — not wired directly to vendors
When a vendor contract ends, swap it out — your apps won't notice
BLUEPRINT PLATFORM
Eligibility
Benefits & Payments
Intake
Case Management
Workflow
Document Management
Client Management
Data Exchange
Communications
Scheduling
Appeals & Hearings
State
Portal
Caseworker
App
Mobile App
Vendor 1
System
Eligibility
Benefits & Payments
Cases
Vendor 2
System
Cases
Workflow
Custom App
Notifications
→ Communications
Scheduling
adapter
adapter
adapter
adapter
adapter
adapter
adapter
adapter
New Vendor
Cases
Workflow